MS Dynamics Customer focus, Admin centre

Microsoft Dynamics CRM Online 2015 – A look at the new customer driven update process

Microsoft has confirmed its next update for Dynamics CRM will be released in Quarter 2, 2015.

This continues Microsoft’s unrivalled investment in research and development and that reflects the breadth of enhancements in this latest update.

Let’s take a look at one new feature; the new customer driven update process for those organisations utilising Dynamics CRM Online under an Office 365 tenant:

Updates can now be managed in one central portal called “CRM Online Administration Center”.

Dynamics CRM Online Administration Portal

You can reach this center in multiple ways:

• From within Office 365:  Office 365 > Admin > CRM
• From Microsoft communications: Clicking on the links within the update emails you receive from Microsoft
• From within the Dynamics CRM Web Client: Via a notification bar which appears within the Dynamics CRM Online web client (only seen by admiration if they have logged in)

Once you are in the CRM Online Administration Center click on updates tab to manage your updates, see any scheduled updates and also any awaiting your approval. Furthermore, you can change the scheduled update date assigned to your organisation, however these slots are limited and allocated on a first come first service basis.

Dynamics CRM Online Administration Portal Approve Update

For more information see our dedicated page more information on Microsoft Dynamics CRM Online 2015.