At Pythagoras, if you haven’t already identified from our previous blogs and website content, we are very passionate about technology and find ourselves shouting about great Microsoft products all the time. Today is no different as there is another great feature of Office 365 that we want to make sure you’re all aware of… Clutter.

While the word suggests otherwise, this feature actually harmonises your inbox by de-cluttering it of those pesky, lower priority emails that interrupt your trail of thought and distract you from more important tasks at hand. It’s like a responsible parent that bats away the stuff you are free to look at after you’ve completed your homework; so the first key thing to note about this feature is that Clutter doesn’t delete emails, it simply moves those considered of less importance out of the way until you are ready to look at them.

The second thing to note is that Clutter is personal to each user and the experience is not shared with anyone else; what Clutter learns and the rules it applies is unique to you. Also, any existing rules you may have set up in your Outlook, Clutter will respect these too.

So how does it work?

Clutter employs clever machine learning techniques to determine your actions and behaviour within your inbox, learning which emails are deleted or ignored. Users are also able to influence this by marking certain emails as clutter themselves, such as internal emails about i.e. the company football that don’t require immediate attention. This can also work in reverse and users can also take emails out of the clutter box to show what shouldn’t be removed. As time goes on, Clutter will get smarter by taking into consideration your prior actions with similar messages, looking more closely at the type of content included and how you are addressed in certain types of communication.

How can I get it?

Providing it is included within your Office 365 tenant, you can activate Clutter from your Outlook Web App (OWA) options menu and it’ll begin learning your behaviour straight away. Clutter can also be turned off should you find that you don’t need it, albeit temporarily.

Having problems or need some further information? Contact us.

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