Pythagoras wins contract to supply market-leading CRM solution to ELEXON
Pythagoras wins contract to supply market-leading CRM solution
to ELEXON
Pythagoras Communications, a leading provider of tailored
solutions for the NFP sector, can today announce an award of
contract to implement a tailored Microsoft Dynamics CRM Online
solution to ELEXON, a provider of core services for the electricity
industry.
Andy Young, Account Manager of not-for-profit and Public Sector
at Pythagoras commented: "We are delighted to have been awarded
this contract. We see this as a crucial long-term partnership and
we look forward to equipping ELEXON with an intuitive and holistic
customer relationship management system that provides long term
benefit to both ELEXON and its partners."
Peter Haigh, Chief Executive at ELEXON, said: "Getting to know
our customers and stakeholders is a key part of our strategy, and
actively managing information about them will help us to deliver
shared solutions to common problems in the energy industry. We're
looking forward to working with Pythagoras, who have demonstrated a
real understanding of our needs and requirements during the
tendering process."
ELEXON will use the Microsoft Dynamics CRM Online solution to
actively capture and manage important and relevant information
about its partners, stakeholders and industry, and will enable
ELEXON to better deliver its core services and common solutions to
industry problems.
Notes to editors
About Pythagoras
Pythagoras Communications is a leading Microsoft Dynamics CRM Gold
partner offering expert tailored Microsoft Dynamic Solutions for
NFP organisations since 2008. Established in 1999 and headquartered
in Maidenhead (UK) and Central London (UK) Pythagoras has developed
an enviable combination of multi-sector industry experience and
customisable software innovation since being established.
About ELEXON
ELEXON delivers balancing and settlement services critical to the
successful operation of Great Britain's electricity trading
arrangements under the Balancing and Settlement Code (BSC). We
manage processes and systems from meter to bank, handle over £500
million of our customers' funds each year and interact with over
200 companies in the electricity industry. They, in turn, supply
over 28 million customers.
As part of our role in ensuring that residential and business
electricity settlement happens seamlessly, we are experts in
procuring and managing contracts for the systems and processes we
manage. We've implemented and developed one of Great Britain's
largest energy industry codes, and continue to handle its
day-to-day governance. We also enforce performance standards,
targets and other obligations so our customers have confidence that
the BSC works efficiently and fairly.
Over the past 10 years, we've managed extensive industry change:
developing and introducing the NETA arrangements and rolling out
the Balancing and Settlement Code into the Scottish market in 2005
(BETTA). We regularly review and re-procure our large contracts
(worth over £226 million altogether), and constantly update the
BSC. We are now perfectly placed to help the industry meet the
challenges that it faces.
How is ELEXON looking to the future?
We're consulting widely on smart metering and smart grids, looking
at how any proposed changes may affect settlement and our
customers, and proactively proposing solutions. We're also
considering the impact of the low-carbon economy, and particularly
the challenges that electrifying transport and relying more on
renewable energy sources will bring.
For more information about Pythagoras, contact:
Lee Wise
Marketing Executive
Email: lee.wise@pythagoras.co.uk
Phone: 01628 519 000 / 020 3102 5376
Web: www.pythagoras.co.uk
For more information about ELEXON, contact:
Joanne Smalley
Corporate Communications Manager
Email: joanne.smalley@elexon.co.uk
Phone: 020 7380 4369 Mobile: 07501 254915
Web: www.elexon.co.uk