Integrated CRM Solution
Pull together all unconnected systems into a single tool
Meeting initially at the Microsoft Dynamics CRM seminar, Pythagoras engaged with Roffey Park and gained an overview of their problems and what kind of solution they needed from a new CRM system.
Project sign off was confirmed in early 2010 with phase one of Microsoft Dynamics CRM successfully launched in July 2010.
The system was rolled out throughout Roffey Park by the end of the year.
Roffey Park now enjoy a CRM system that allows: Seamless integration across the Microsoft stack, enhanced email integration, website integration, enhanced reporting and enhanced employee productivity.
Our new system has been heavily configured and customised, enabling the bringing together of different solutions into a single system. All our key data is now in one place, accessible by everyone which has improved efficiency and collaboration across the business. This ultimately has led to improved information and visibility of key data enabling more informed decision making.
Microsoft Dynamics CRM is already saving people within our organisation at least three and a half days a month in productivity benefits alone; reports which used to take one day to produce now take seconds. Ultimately, Dynamics CRM has allowed us to consolidate data, improve efficiency and empower people by putting the power back in the hands of the individual users.