CRM for Technology Companies
The High Tech industry is fast-moving, rapidly changing and highly competitive. As the sector matures, the market is consolidating as seen by numerous recent high-profile mergers and acquisitions.
As a result, Technology companies are facing constant challenges. They must deal with the continued threat of outsourcing, ensure they have the right partnerships in place to meet their customer requirements, stay abreast of the latest market trends and achieve a faster time to market with new products or services. To compete and survive, businesses need to be flexible, efficient and deliver great customer service.
Benefits and Features of Pythagoras’ CRM Solution for Technology companies:
- Large efficiency gains for sales, marketing and customer services
- Access all critical information from one database
- Shorten the sales cycle
- Boost productivity and improve efficiency
- Award-winning contact management to track all activities
- Manage quotes and orders
- Define your product registration process
- Track warranty information
- Monitor preventive maintenance
- Manage SLAs and entitlements
- Track product defects
- Generate contract service renewals
- Improves customer service and satisfaction
- Territory management
- Lead management
- Powerful queries and groups for profiling
- Marketing automation
- Workflow and process automation that will automate key business processes in the business
- Full range of business alerts
- Powerful Analytics, Dashboards, Reporting and Business Intelligence
- Full integration with Outlook, Email, Office suite, Lotus Notes
- Comprehensive Mobile and Wireless options, via laptop, PDA, web or BlackBerry
- Ability to integrate with back office and other systems
For more information or to book a demonstration, please contact the Pythagoras sales team on 0845 850 1550, or email us at info@pythagoras.co.uk.