Microsoft CRM XRM
xRM (Anything Relationship Management) is the natural evolution
of CRM (Customer Relationship Management). In today's dynamic
business environment, companies demand the ability to manage
anything (X=anything) - not simply relationships with customers.
Microsoft CRM sits on the .NET platform and because of that, it is
much more than a traditional CRM product. Instead, a better way to
think of Microsoft CRM is as a rapid development application with
out-of-the box CRM functionality, capable of instantly leveraging
the .NET platform, and a vast selection of Microsoft
applications.
The purpose of xRM.com is to provide you with valuable
information on Microsoft CRM and the .NET platform, and to show you
how they can best be leveraged in the day-to-day running of your
business.
XRM is built on Microsoft Dynamics CRM, a flexible, familiar
software that fits with your systems and equips your people to
unleash sales, marketing, service potential, and much more. It's a
fast, affordable way to take your business to the next level.
Microsoft CRM integrates directly into Outlook and other
Microsoft Office applications including Microsoft Office Word,
Excel, and PowerPoint, enabling your staff to work within the
familiar, comfortable Outlook environment. The result: everyone in
your business will be able to quickly begin using Microsoft CRM for
managing customers, service delivery, and workflow processes. What
you can do:
Handle customer management tasks: including sending and managing
e-mail, storing contacts, and managing your appointment calendar -
without leaving Outlook.
Meet your business's requirements by tailoring Microsoft CRM to
match your specific goals. Intuitive, Web-based design tools make
it easy to modify application forms, data fields, and
relationships.
Streamline processes through process automation that lets your
business transform repetitive tasks into powerful, automated
business workflows.
Integrate applications and information using Web services to
create seamless links across systems and platforms. Gain control
over information flow from an inter-business, intra-business, and
citizen outreach perspective.
Measure the success of your programs with powerful tracking and
analytic tools that produce key performance indicators and
graphical analysis.
xRM is built on Microsoft Dynamics CRM
Contact Pythagoras at 0845 850 1550, or email us at info@pythagoras.co.uk
for more information about Microsoft xRM and how it can help your
business.