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Microsoft Dynamics CRM 2011 Features

The new version of Microsoft dynamics CRM 2011 will be a big improvement on previous versions as there are a number of key improvements including an updated and vastly improved user interface, next generation native Microsoft Outlook client, new business intelligence functionality and tighter integration with Microsoft Office. Sign up for a FREE 30 day trial of Microsoft CRM 2011 online.

 



The new software, designed for both cloud-based and on-premises deployments, is Microsoft's latest attempt to gain ground in the CRM marketplace. Microsoft Dynamics CRM 2011 will deliver the vision of "The Power of Productivity", giving customers familiar, intelligent and connected experiences for people inside and outside an organisation.

  • Familiar Experiences - Deeper integration with Microsoft Office tools, such as Outlook, Excel, Word and the contextual ribbon ensures a more natural and familiar working experience reducing training requirements and improving user adoption
  • Intelligent Experiences - Helping people make informed decisions by giving them better intelligence about their organisation, customers and other relationships by giving then new ways to visualise their data and analyse details
  • Connected Experiences - Connecting people, processes and data from inside and outside an organisation to work together more efficiently and effectively.

The new version will have the familiar interface and connected experiences users of the Microsoft Office suite are used to. The 2011 release will also integrate with Microsoft Dynamics Marketplace, an online catalog of industry-specific applications and extensions, which will allow users to search for applications designed to extend and enhance their CRM solution. Some of the main new functionality that will be found in Microsoft CRM 2011:

New Business Intelligence Functionality  - The new real-time dashboards in Microsoft Dynamics CRM 2011 deliver advanced business intelligence functionality that is simple to use.

Microsoft Dynamics Marketplace - Microsoft Dynamics Marketplace is an online solutions catalog that helps developers accelerate and extend their Microsoft Dynamics CRM Online implementations. The marketplace is fully integrated with Microsoft Dynamics CRM 2011.

Tight Integration with Microsoft Office - Microsoft Dynamics CRM 2011 introduces a new Office 2010 contextual ribbon for Microsoft Dynamics CRM Online and Microsoft Dynamics CRM browser clients. The ribbon delivers a consistent, familiar navigation and user experience.

Customising and Sharing - Microsoft Dynamics CRM 2011 introduces what the vendor calls 'solutions,' which are ways to save customisations and share them with others. Users can create a solution or import a solution created by a developer outside the organisation.

Advanced User Personalisation - Microsoft Dynamics CRM 2011 lets users configure their workplaces to meet their specific roles and information needs. Personalising a workspace allows users to set the default pane and tab that display when they open Microsoft Dynamics CRM Online.

Role-based Forms and Views  - Microsoft Dynamics CRM 2011 displays forms and views based on user roles. This role-tailored design ensures that users have fast access to the relevant information they need. Role-based forms and views also prevent users from seeing data that they are not authorised to view.Ways to organise a Microsoft CRM Business Requirements Meeting with Pythagoras.

We've noticed that once people have seen an intro to Microsoft CRM they want to arrange a more specific demonstration tailored around their exact business requirements. We have built up a vast experience of using Microsoft CRM in different industries   so the solution is specific to your sector requirements. Call us on 0845 850 1550 if you would like a one to one demo of Microsoft Dynamics CRM 2011, or email us at info@pythagoras.co.uk.