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Microsoft CRM Online Outlook Integration

Microsoft Dynamics CRM Online combines your everyday Microsoft Office applications with Microsoft crm online can be integrated with your own copy of Microsoft Outlook so emails can be tracked for customers and prospects. Microsoft has brought CRM software into a new era with Microsoft Dynamics CRM online. It is a flexible CRM solution that works the way a company works, adapting to each business culture with its unique way of responding to customers. Start your FREE 30 day Microsoft CRM online trial.

Microsoft Dynamics CRM Online for Microsoft Office Outlook is an add-in for Microsoft Dynamics CRM hosted version that is installed on a desktop or laptop computer. Microsoft Dynamics CRM Online for Outlook brings Microsoft Dynamics CRM Online into the every day Outlook experience by displaying the Microsoft Dynamics CRM Online areas as subfolders in the Outlook mail folders. With a few exceptions, all of the same functionality is available, including setup and configuration features.

Microsoft Dynamics CRM online integration with Microsoft Outlook, the staple email software for the majority of organisations and the most used application in the Office suite allows for improved integration and adoption by users who are already familiar with the layout of Outlook. Furthermore the integration with Outlook means users spend less time switching between programmes, improving productivity in the workplace.

Some further benefits of Microsoft Outlook Integration:

Send messages to anyone within the CRM with the option to track conversations within.
CRM. This ability to track conversations and create subsequent workflows greatly improves customer service and efficiency.

Enhanced mail merge and enhanced personalised email marketing capabilities thanks to the seamless integration between your Microsoft CRM hosted version and Outlook.
Internal staff adoption rates are higher as staff can use the CRM system from within the familiar Outlook interface.

For more information on the hosted version of Microsoft CRM online call us on 0845 850 1550 or email us at info@pythagoras.co.uk to start your free 30 days trial.

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