CRM Consultancy

CRM Consultancy

Pythagoras offers a variety of CRM consulting services, from CRM System Design Consultancy to Business CRM Consultancy to fine tune your customer-centric strategy.
It does not matter whether you select the best solution available. We understand that systems are only a means to an end. The real success of any project depends upon the people delivering the solution. Our CRM consultancy teams are highly experienced as well as professionally qualified. They know how to get the job done and how to overcome the hurdles that today's projects may create.

Our Systems Design Consultants will assist your CRM project during the initial phase of your CRM implementation, our CRM System Design consultants will guide you through the various areas of the products and discuss your ideas and goals for the solution. This will enable all concerned to proceed to the configuration stage with confidence.

It is important to plan the way in which the solution will be configured within your organisation in order to maximise the potential of the system from an early stage. The information that is gathered at this stage allows us to formulate a more detailed project plan, to ensure that the CRM solution will meet your immediate and long-term needs and expectations.

Apart from the system design consultants we offer advice and consultancy on a more strategic format where we can help businesses to refine their customer centric strategies, and choose the appropriate processes and solution's to achieve the best results.

Business CRM Consulting:

Defining a long-term CRM Strategy
Audit and assessment of your CRM project
Customer Surveys
Advanced CRM workshops
Process Mapping and identification
Loyalty Programs
Data law, Privacy and Anti-Spamming considerations
Tender writing

We can also help you with generating more prospects for your business.

Lead Management
Event Management
Customer profiling
Automating processes
Email marketing
Direct Mail and Database Marketing
Data law, Privacy and Anti-Spamming considerations
Scripts for telemarketing and sales
Relationship Management
Conversion rate improvement