Microsoft Dynamics CRM Integration
Customer Relationship Management (CRM) systems and accounting systems are often running as separate systems in most companies where important customer information is not shared. Key customer data is likely to be held across finance and sales pipeline databases. With separate software, a 360-degree view of a customer is difficult or impossible.
Pythagoras has integrated Microsoft Dynamics CRM into many different accounting or ERP solutions so the entire business can share valuable data. The business benefits are numerous. Integrating CRM with your back-office solutions gives your employees greater customer insight by enabling them to:
- Quickly identify cross-sell and up-sell opportunities
- Easily access payment history information
- Identify additional purchasing power — or lack of
- Identify availability of products for sales
- Quickly assist customers with order status
- Generate more accurate quotes and proposals
Pythagoras has successfully integrated Microsoft CRM to the following BackOffice solutions.
Call us on 0845 850 1550 if you would like to discuss how we can help you integrate Microsoft CRM to your backoffice system, or email us info@pythagoras.co.uk.
For more information Microsoft Dynamics CRM, please visit the http://www.pythagoras.co.uk/mscrm_whitepapers.aspx page.