Microsoft CRM for Manufacturing
Manufacturers know that sales, marketing and service
effectiveness will make or break them in today's global economy.
That's why they are turning to customer
relationship management (CRM) solutions to provide them with
the competitive advantage they seek. They need a Customer
Relationship Management solution for manufacturing that
people will want to use, that offers a holistic view of complex
customer information and interactions, and that will integrate
efficiently with their existing manufacturing legacy systems.
For more information or to book a demonstration, please contact
Pythagoras on 0845 850 1550, or email us at info@pythagoras.co.uk.
A well-executed manufacturing CRM strategy, with Microsoft CRM
for Manufacturing by Pythagoras at its centre, can help
manufacturers connect complex systems and analyse customer and
customer-segment trends to drive innovation. By increasing
collaboration between sales and marketing teams, suppliers and
customers, manufacturers can use crm to identify their most
profitable offerings and services, recognize emerging
opportunities, and optimize sales processes across channel partners
to delivery industry leading results.
Microsoft CRM for Manufacturing from Pythagoras provides
effective customer relationship management that connects sales,
marketing, and services across a diverse array of manufacturing
relationships. It will help in the following areas and also provide
a range of benefits.
- Efficiently manage your complex relationships-including
partners, direct and indirect sales channels, distributors,
retailers, and service providers.
- Gain cross-organizational insights and automate processes to
drive a consistent customer service experience and boost
productivity.
- Microsoft CRM for Manufacturing works as a natural extension of
the Microsoft Office Outlook messaging and email system helping
your manufacturing organisation to drive use adoption. The solution
also helps eliminate manual data entry, significantly reducing
errors.
Further Benefits of Microsoft CRM for Manufacturing
include.
- Improve Sales productivity. Enable engineering, production,
sales, and service teams to share customer information and drive
new products and services.
- Fuel Collaboration. Collaborate globally with customers and
suppliers on new and existing product designs. Enable engineering,
production, and sales teams to share customer information, track
new products, and to help produce the most profitable
offerings.
- Deliver a 360 degree view of customer information. Capture and
easily access real-time lead, sales, and service details in one
system-across roles-to help ensure data integrity and increase
conversion rates.
- Increase pipeline visibility. Track the sales pipeline through
integration with supplier and supply-chain processes. Monitor
in-process opportunities, track sales trends, and react quickly to
changing market conditions.
- Improve Vendor and channel management. Efficiently collaborate
with and manage complex relationships with sub segments,
distributors, and channels through Partner Relationship Management
(PRM) capabilities. Track and analyse vendor and subcontractor
performance to streamline contract negotiations and turn vendors
into true partners.
- Drive Constant process improvement. Create an effective
customer feedback loop to track the effectiveness and profitability
of product and process innovations, helping you establish best
practices across your sales and service organization.
- Enable a mobile workforce. Access customer, sales, and product
information online, offline, or via the Web. Equip field service
technicians with mobile access to case management, warranties,
scheduling, and inventory.
- Improve order speed and accuracy. Connect configuration,
pricing, and production information with customer information to
help decrease time-to-quote and improve product and service
delivery. Quote delivery schedules and pricing/costs based on
real-time data and track commitments accurately.
As manufacturing companies continue to fight increasing customer
turnover and higher costs for acquiring and serving customers, they
look toward CRM for manufacturing solutions that can support the
sales cycle and customer service functions without adding
complexity. Microsoft CRM for Manufacturing by Pythagoras provides
a cost effective way to meet these challenges.
Discover 5 top tips to make CRM
for Manufacturing a success in your organisation. Learn
about further benefits of CRM in Manufacturing. For more
information or to book a demonstration, please contact the
Pythagoras sales team on 0845 850 1550, or email us at info@pythagoras.co.uk.