Microsoft CRM - Public Sector CRM

Public Sector CRM and Not for Profit

Microsoft CRM for the Public Sector has been developed by Pythagoras to allow Local authorities, Government and Public services to embrace CRM and allow them to deliver better Public services with increased efficiencies. Our Public Sector CRM solution provides a flexible platform that public sector organisations can use to deliver "citizen-centric" service all from within Outlook.

Today local authorities, government departments and public services are putting their customers at the heart of everything they do, and Microsoft CRM will help you achieve your efficiency and customer service goals. Our Public sector CRM solution will help you transform the way you provide services to your citizens and to radically improve internal processes and drive down costs across the organisation.

Benefits and Features of Microsoft CRM for the Public Sector:

  • Award-winning Customer Relationship Management for Improved Customer Service
    Streamlining services to citizens by placing accurate, up-to-date information at agents' fingertips
  • Full range or features to improve staff efficiencies
  • Helps with compliance and accountability
  • Enables Collaborative Working
  • Creates Operational Efficiencies to drive down costs
  • Up-to-date Business Intelligence to track metrics and government targets
  • Utmost data security
  • Powerful Queries and Groups for profiling of data
  • Workflow and Process automation that will automate key business processes in the business
  • Full range of Business alerts
  • Powerful Analytics, Dashboards, Reporting
  • Full integration with Outlook, Email, Office suite
  • Comprehensive Mobile and Wireless options
  • Ability to integrate with Backoffice and other systems
  • Plus many more features

Call to arrange demonstration with our Public Sector CRM Specialist. If you would like to book a demonstration of CRM for Public Services for your department or organisation, please call us on 0845 850 1550 or email us at info@pythagoras.co.uk.

Anyone operating within the public sector or central/local government who is looking to engage a partner in the deployment of a CRM solution will want to know that their potential partner has the right experience. Pythagoras has a long list of customers in the Public sector who can bear testimony to the results achieved on such projects.