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Aberdeen Group: Business Intelligence Performance Management AXIS report
Discover the best-in-class vendors who can help you achieve success. QlikView noted for its intuitiveness…Download
QlikTech's Approach to Business Intelligence: Keep It Simple and Flexible
Business intelligence (BI) software supports two primary functions as part of broader performance management issues faced by organizations. Whether in marketing, sales, finance, operations, or human resources, BI is focused first on information delivery…Download
Microsoft Dynamics CRM: Upgrading Microsoft Dynamics CRM 3.0 to Use a Microsoft SQL Server 2005 Database
Microsoft CRM uses Microsoft® SQL Server™ database software for its data storage and integrates tightly with Microsoft SQL Server Reporting Services to provide some of the Microsoft CRM reporting capabilities. Although Microsoft CRM supports both Microsoft SQL Server 2000 and Microsoft SQL Server 2005 for its database platform… Download
Microsoft Dynamics CRM: Using Microsoft Dynamics CRM 3.0 without Microsoft Exchange
This document gives an overview of how Microsoft CRM e-mail integration works using Microsoft Exchange Server, and then addresses the options available to customers who are not using Exchange. Download
Microsoft Dynamics CRM 3.0 Language Compatibility – International Versions
Considering the large number of computer configurations possible involving the various language versions of the software components, this article is provided as a starting recommendation to help you plan and deploy your Microsoft CRM implementation. Download
Improving Performance of Microsoft CRM 3.0 by Using a Dedicated Report Server
To improve performance in high-volume Microsoft® Dynamics™ CRM 3.0 systems, you can run reports on a dedicated report server. This frees up the resources of servers that are running Microsoft SQL Server™ and Microsoft CRM Server… Download
Gartner Research: Magic Quadrant for Business Intelligence Platforms, 1Q07
The business intelligence platform market is dominated by traditional pure-play BI
vendors, but several large application and software infrastructure vendors became much
stronger BI competitors in 2006. Download
Implementing Sage SalesLogix in a Microsoft Terminal Server or Citrix Presentation Server Environment
This White Paper discusses the benefits of deploying Sage SalesLogix v7.0 in a Microsoft Terminal Server or Citrix Presentation Server environment. This paper also outlines deployment requirements and recommendations… Download
Customer Relationship Management: Integration for a Customer-Centric View
How to successfully integrate front- and back-office applications in your small- or medium-sized business… Download
Customer Relationship Management Sales Enablement: User Acceptance Means More Sales
Sales enablement is targeted to meet not just the needs of senior management, but also the salesperson. This paper will outline how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation. Download
The Benefits of CRM: Internet Architecture
This document describes the underlying architecture of Sage CRM and explains how the application of its Internet architecture can become a competitive advantage for your firm. Download
The impact poor data management has on your organisation
Data management should be at the crux of every organisation’s strategy in every industry, from retail, finance and utilities, through to the public sector. This white paper looks at the issues of ownership of data, and where responsibility lies for maintaining a culture of data integrity. Download