Universities Challenged: Managing Dissatisfied Students

On Wednesday 7th December 2016, Universities UK hosted a conference focused on enhancing the student experience. At the conference, Colin Charlton, Business Development Manager, Pythagoras, hosted a panel discussion about what defines the student experience in the millennial generation and where exactly does it start.

Joining Colin on stage were-

David Mutti, Head of IT Programme Management, University of Greenwich; Nick Cole, Associate IT Director, Leeds Beckett University; Paul Colbran, Director of IT, Southampton Solent University.

Question Four: Is enough invested to manage dissatisfied students?

Institutions cannot shy away from the fact that certain students do not make it to the end of their course, which has an impact on the bottom line financially for the institution and has an impact on reputation. Proactive analytical tools to enable student engagement need to be more productive and identify some of the issues students may be having. There are already challenges that institutions face to support their students to achieve personal objectives, as well as delivering a course that met expectations, attaining the degree the student wanted.

View the full video from our panel discussion at Universities UK 2016 –