Following Microsoft’s Worldwide Partner Conference, Inspire, hosted in Washington D.C. back in July, the following changes were announced regarding Microsoft Dynamics 365 licensing SKUs –
Team members’ tiers consolidated to a new single price point of $8
The change was in response to the feedback that tiers are creating un-necessary complexity and provide steeper discounting than is required in many scenarios.
Plan 1 and Plan 2 have been renamed to Customer Engagement Plan and Dynamics 365 Plan
Relationship Sales App introduced from July 1st
The relationship sales app is not included in the customer engagement plan but relationship sales seats do count toward customer engagement tiers purchased. This standalone app includes the standard Sales app and the new LinkedIn component. The relationship sales app follows a waterfall pricing structure. (see below).
Removal of Operations App with the Unified Operations Plan
This will be the same price with additional value including PowerApps, Retail, Talent and Finance, and operations. Those on existing Dynamics 365 for Operations users will automatically be transitioned over.
The Finance and Operations app will currently all other operations functionality (e.g. manufacturing and supply chain management). Microsoft will continue to breakout these apps in the future.
So, the current updated SKU structure (correct as of July 2017) is:
Change to portals in customer engagement business applications
Microsoft found organisations with small user numbers were not using the portals included. Going forward a five-user minimum requirement of either customer engagement plan or business applications required for portal deployment.
This change affects new customers only, for new customers under five-users a portal can be purchased separately for $500.
Note: Team member licenses do not contribute to the minimum requirement for portal access.
/wp-content/uploads/2019/02/Six-signs-its-time-for-a-CRM-update-002.jpg450800Kate Alexander/wp-content/uploads/2018/03/Pythagoras-Logo.svgKate Alexander2019-02-28 12:53:242019-02-28 12:53:24Six signs it's time for a CRM update
/wp-content/uploads/2019/01/London-Metropolitan-University-PressRelease-BlogHeader.jpg450800Kate Alexander/wp-content/uploads/2018/03/Pythagoras-Logo.svgKate Alexander2019-01-25 10:27:392019-02-01 11:25:30Pythagoras partner with London Metropolitan University to deliver a strategic customer relationship management platform