What to expect from a Modern Intranet

What to expect from a modern intranet

In many organisations, intranets have gained a negative reputation. The intranets of the past were very demanding; first taking months or years to deploy, then requiring a lot from their users, such as demanding complex metadata when adding files and needing a great deal of internal investment to keep the content relevant and fresh.

Intranets have undergone a transformation in the past few years, largely due to enhancements to intranet platforms such as SharePoint and the introduction of turnkey solutions that work out-of-the-box, such as Valo.

A new age for intranets

These modern intranet solutions provide councils with a ‘digital concierge’ service, delivering tailored, relevant content and signposting to the key council systems. As an extension to Office 365, solutions such as Valo pull together the security, indexing and search power of SharePoint into a user-centric intranet platform that can be deployed in weeks, not months.

Organisations often report confusion about the sheer number of tools available in Office 365. Modern intranets are helping address this challenge by providing a single, user-friendly interface for interacting with each of these productivity tools.

Key characteristics of a modern intranet


First of all, modern intranets are useful. Designed to help users find content and people quickly, they offer intelligent search with contextualised results, based upon your team or role. Staff directories can be surfaced on home or team pages, offering the ability to search for colleagues based upon key criteria such as name, department or a particular skill. Once found, the user can contact colleagues directly with a single click on their number or email address in the directory.


Secondly, they are tailored to only show content that is relevant to the particular member of staff. News can be categorised and targeted according to department, location or role, and providing users with a tailored view of the breaking news that is most important to them whenever they log on.


People now live their lives on their mobile devices, so it’s no longer considered acceptable for an intranet to be accessible via a desktop only. Modern intranets are mobile out-of-the-box, meaning they automatically scale depending on the screen size of the device which staff use to access it. Valo even offers a native mobile app to deliver an even better user experience and push notifications for important updates. Not only does a mobile intranet increase productivity outside the office, it also supports bring-your-own-device initiatives to help save money on hardware costs and maintenance.

Quick to deploy and alter

To many organisations’ relief, intranets are now much more flexible, adaptable, and quick to deploy. Intranet projects have traditionally taken months to complete, by which time circumstances or requirements are already beginning to change. With a modern, out-of-the-box intranet like Valo, companies can expect to pilot their intranet within weeks, and make ongoing adjustments to pages and structure as and when required. Turnkey solutions are easier to maintain and thus place less reliance on suppliers to deliver changes, meaning teams can be largely self-sufficient when it comes to making improvements over time.


Modern intranets encourage collaboration and self-service via blogposts, forums and knowledge sharing. Staff can quickly feel part of the bigger picture by responding to others’ questions on forums or submitting ideas for consideration by senior staff.

Owner by business users

Finally, modern intranets are owned by business users. Whilst IT teams will always have a crucial role to play regarding digital strategy, security and access to the intranet, users can become far less reliant on IT teams to make day-to-day changes. Departmental owners can create and refresh content autonomously, leaving IT free to focus on more strategic objectives. Valo provides an ‘admin toolpack’ to provide metrics on intranet usage, thereby helping content owners to see what is resonating with their audience most effectively, and adjust content accordingly.