Pythagoras announces partnership with Orlo

Pythagoras announces strategic partnership with Orlo

Pythagoras is excited to announce a partnership with Orlo; a complete online engagement ecosystem with integration to Microsoft Dynamics 365.

In light of recent news from Microsoft regarding the discontinuation of Microsoft Social Engagement, we are delighted to team up with Orlo to ensure we can continue to deliver comprehensive social tools to help our customers stay ahead of the competition.

Orlo enables hundreds of leading brands to be there instantly and effectively when their consumers need them the most, creating powerful customer experiences that influence behaviour at scale.

Orlo’s seamless two-way CRM integration with Microsoft Dynamics makes this partnership a match made in social engagement heaven.

What is Orlo?

Orlo started its life in 2012 as SocialSignIn, initially focusing on helping organisations manage social media management. Founder and CTO, Ben Nimmo, saw an opportunity to help large enterprises better manage social media across the organisation and disparate departments. Following the extensive development of new modules, features and functions, SocialSignIn became Orlo, and started a new era of online engagement between brands and consumers.

What does Orlo do?

Orlo’s ecosystem enables organisations to move seamlessly across multiple online channels, mirroring their consumers’ online behaviour. They help turn your audience into advocates and turn your social connections and web visitors into customers.

Orlo has enabled award winning brands such as Ocado, The Open University, Mercedes-Benz, Manchester City Council and Ofwat to join-up, engage and delight their customers across multiple digital channels, creating brand ambassadors, boosting sales and delivering excellent customer service.

The Eco-system:

  • Social Customer Service

    This module puts all social interactions into one place, enabling businesses to provide effortless support to customers.

  • Social Marketing

    The home for all organic social paid advertising and reporting needs.

  • Live Chat

    Joining live-chat and social media channels creates a consistently powerful customer experience.

  • Social Media Advertising

    Engage true customers with compelling content at the perfect moment.

  • Analytics

    A suite of customisable, unlimited reports illuminates which customer service, marketing and PR strategies are resonating with your audience and why.

  • Media Monitoring

    Helps understand customers and act quickly on the next big opportunity or crisis.

  • Mobile

    Never miss a moment with The Orlo mobile app.

  • CRM Integration

    Build a complete 360-view of customers and move seamlessly between channels.

The collaboration between our two organisations will allow brands to adapt to the ever evolving hyperconnected world.

“Orlo allows organisations to communicate quickly and effectively with their consumers across multiple online channels. This Partnership will allow Orlo to call upon Pythagoras as a trusted partner to deliver their product with real success. Orlo are a market leader when it comes to managing online conversations, so we are thrilled to be able to offer their solution to our own customers.”

Julian Stone | CEO, Pythagoras

We’re very excited to launch this new strategic partnership with Pythagoras, it not only fills the void left by the deprecation of Microsoft Social Engagement, but offers huge additional value to the Microsoft community around social customer experience.”

Ben Nimmo | Founder and CTO, Orlo

For more information on Orlo or how we together can help you harness human connections, contact your Account Manager or get in touch with us at info@pythagoras.co.uk or 01628 519 000.

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