Benefits of the new Unified Interface
The usability and functionality of the Unified Interface have been significantly improved from the classic web client. The responsive and seamless experience across different devices and screen sizes allows users to work anywhere, using any device efficiently.
The Unified Interface performs better on modern web browsers with rich and interactive web forms and delivers faster loading times.
In fact, Microsoft has highlighted the improvements that can be expected as a result in transitioning to the Unified Interface:
The ability to reduce ‘noise’ and allow users to have a highly focused, role-based experience means your workforce are more engaged leading to improved user-adoption. Better use of space allows additional data and entities to fit onto one screen, enabling organisations to surface more of the information they need in one place.
What does this mean for me?
Training. This will be a change for users, so we recommend running some training sessions to familiarise users with the new interface.
Testing. There is a chance that some functions currently in use will be unsupported in the Unified Interface, so you will need to ensure that that the move is carefully planned, and testing is completed to highlight any potential issues or gaps before the transition.
Enhancements. The introduction of new features means that this is the perfect opportunity to review your use of Dynamics 365 and how your users are engaging with the system. We suggest exploring the new features of the UI to see whether these can improve current ways of working within Dynamics 365.
What do I need to do?
We have contacted all customers that hold a Managed Services contract to discuss plans to move to the Unified Interface.
If you would like some advice or help in transitioning to the new Unified Interface, get in touch at firstname.lastname@example.org or give us a call on 01628 519 000.
For a more in-depth look at the Unified Interface and planning your transition, you can take a look at Microsoft’s Unified Interface Playbook.