10 Reasons to trust Pythagoras with your Microsoft Cloud support

Our comprehensive onboarding health check is now completely free of charge. We’ll alert you to any technical issues and you’ll get peace of mind that we understand your system, with no additional cost.

To ensure you’re getting maximum value out of your contract, any unused time can be used for small system changes or updates.

Every support consultant you speak to holds up-to-date Microsoft accreditations.

We ensure continuity for our customers by hiring permanent staff on a single time zone, so there’s no need to hand over to other consultants while we’re working on an issue. We can even offer on-site support if needed.

Whether you need issue resolution and monitoring 24/7 or during office hours only, we’ve got a package to suit you.

You’ll often find answers in our knowledgebase to save you needing to contact us. We also conduct regular ticket reviews to help identify ongoing challenges and training requirements.

You’ll have a named point of contact who will hold regular check-ins to ensure you’re getting maximum value from your contract.

We have a bank of over 80 skilled consultants and developers that we can call upon, meaning you’ll never have to wait long should a trickier issue require escalation.

Our Advanced Support Agreement gives us a direct escalation path to Microsoft to get our customers’ bugs or issues raised and resolved quickly.

Our proactive monitoring tools help us to identify and mitigate risks before they affect your system.