10 Reasons to Trust Pythagoras with your Microsoft Cloud Support

10 Reasons to trust Pythagoras with your Microsoft Cloud support

Pythagoras’ team of Microsoft-certified consultants are here to support your deployments of Microsoft Dynamics 365, SharePoint, office 365, the Power Platform and Azure. Here we outline 10 reasons why you can trust Pythagoras to support your Microsoft Cloud solutions.

  • There’s no extra cost to switch to Pythagoras

    Our comprehensive onboarding health check is now completely free of charge. We’ll alert you to any technical issues and you’ll get peace of mind that we understand your system, with no additional cost.

  • You can use any leftover support tickets for consultancy time

    To ensure you’re getting maximum value out of your contract, any unused time can be used for small system changes or updates.

  • Our support consultants are all highly skilled Microsoft professionals

    Every support consultant you speak to holds up-to-date Microsoft accreditations.

  • Our Managed Services consultants are all permanent and UK-based

    We ensure continuity for our customers by hiring permanent staff on a single time zone, so there’s no need to hand over to other consultants while we’re working on an issue. We can even offer on-site support if needed.

  • We’re there whenever you need us

    Whether you need issue resolution and monitoring 24/7 or during office hours only, we’ve got a package to suit you.

  • We provide tools for learning and self-service

    You’ll often find answers in our knowledgebase to save you needing to contact us. We also conduct regular ticket reviews to help identify ongoing challenges and training requirements.

  • You’ll get a dedicated Service Delivery Manager

    You’ll have a named point of contact who will hold regular check-ins to ensure you’re getting maximum value from your contract.

  • We can provide quick access to developers

    We have a bank of over 80 skilled consultants and developers that we can call upon, meaning you’ll never have to wait long should a trickier issue require escalation.

  • Microsoft escalation point

    Our Advanced Support Agreement gives us a direct escalation path to Microsoft to get our customers’ bugs or issues raised and resolved quickly.

  • We can spot problems before they arise

    Our proactive monitoring tools help us to identify and mitigate risks before they affect your system.

If you would like to find out more about the different support services we offer, visit our support services page here. 

If you have any questions about the support we offer, get in touch at info@pythagoras.co.uk.