- Improve the usability of the Send email via template experience in Power Automate.
- Improve the validation experience when the same entity attribute is used for both applicable when and success conditions.
- Search Term Volume.
- Search Term Average Click Position.
- Search Term Engagement Rate.
- Top Search Terms by Volume and other KPIs.
- Searches that return no results.
- Searches with low engagement rate.
- Session will start when records are opened from the home session and dashboard pages.
- Tabs will open when related records are opened from an anchor tab in a session.
- Form to create records will open in a new session when new is selected.
- Phone number procurement and management.
- Ability to handle and distribute incoming calls.
- Ability to make outbound calls.
- Ability to manage SMS (inbound and outbound).
- Deep integration of voice into core Omnichannel functionality.
- Real-time sentiment analysis.
- Real-time transcription.
- Real-time translation.
- Real-time smart assist suggestions.
- Operations management thought supervisor dashboards.
- Ability to record and manage phone calls.