CRM empowers easyJet to enhance connections, leverage new relationships and identify opportunities
easyJet operates Europe’s No.1 air transport network with a leading presence on Europe’s top 100 routes and at Europe’s 50 largest airports.
easyJet are a low cost airline with its main stream of income coming from the private sector. The airline carries more than nine million passengers annually.
With Pythagoras we had the expert focus and attention we required. From the start, Pythagoras clearly demonstrated their understanding and high level of service which has enabled our relationship to grow into a successful long term partnership.
The functionality of Microsoft Dynamics CRM has now allowed easyJet to profile and track each of its corporate customers to identify areas in which it can help both corporate clients and their travel management companies reduce their travel spend. The implementation of CRM underpins easyJet’s position as Europe’s leading airline which has been making big strides into the corporate travel market.
This ground-breaking new system gives our sales team the ability to share information which will ultimately enable us to offer the best service along with the best price, offering real cost savings for our customers. Dynamics CRM allows us to join the dots, enhancing connections, collaborations and leveraging new relationships and opportunities, as well as uncovering cross-selling opportunities across our European account base.