London Borough of Enfield
Digital transformation with Microsoft Dynamics 365 produces savings of up to £25M per annum
The London Borough of Enfield -one of thirty-two Boroughs making up the capital- is also one of the city’s largest, most diverse and innovative.
As one of 353 English Local Government Councils, Enfield Councils serves an estimated population of 328,433 (2015). As a London Borough, it employs 3,290 people (as of June 2017).
The Enfield 2017 initiative is a transformation project designed to overhaul the way that services are delivered to the citizens of Enfield. The key driver behind the project is to reduce the cost of delivering services to customers, by enabling customer self-service via the council’s website.
Pythagoras have built a platform for the solution based upon Microsoft Dynamics 365 and Microsoft Dynamics portal.