As Covid-19 drives increased demand for information and public sector services, contact centres are faced with meeting unprecedented demand while also adjusting to remote working.
To help meet this demand, Microsoft has made Dynamics 365 Customer Service free for six months, for any organisation implementing the platform as part of their Covid-19 response.
We have distilled our sector and technical expertise into an engagement which delivers the key aspects of Dynamics 365 Customer Service in just ten days.
Pythagoras has a strong track-record of successfully delivering Dynamics 365 to the Public Sector. Our experience has taught us the core features that contact centres need in order to provide key customer service and case management, so we’ve tailored our engagement to deliver exactly this. By focussing on these elements, we’re able to deliver this crucial foundation for your contact centre quickly, without compromising on quality.