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The benefits of upgrading and the improved features, functionality and supporting tools for Dynamics 365
How to articulate the importance of an upgrade and position it internally to secure support and funding
The various routes you can take to upgrade your Microsoft Dynamics environment or move to Dynamics 365 Online
What is involved in an upgrade and how much time you should expect to give for preparation and testing
The best steps to get your started, including a test upgrade/ migration to minimise project cost and risk
Organisations currently using legacy versions of Dynamics CRM (V4, 2011, 2013, 2015, 2016) and are aiming to upgrade.
Organisations currently using On-Premise versions of Dynamics CRM/365 and are aiming to migrate to Dynamics 365 Online.