Featuring tried and tested data models and processes specific to a university, Evolve HE accelerates the deployment of Microsoft Dynamics 365 to universities by up to 66%.
Visit our microsite to find out more about Evolve LRG; A low code platform, designed for local government, to accelerate cost reduction and digital service delivery with Microsoft Dynamics 365.
Keep on top of digital channels such as Facebook, Twitter, LinkedIn and RSS feeds, even when you are not directly mentioned or included in a hashtag.
Like, retweet, share and comment on posts from across social channels from one unified platform, allowing you to respond quickly to questions and comments.
Find good news stories from across the internet that you can share, and minimise complaints or issues by responding quickly and appropriately.
Further enhance your understanding of your customers by tracking your exchanges with them on social media against their record in Dynamics 365.
Monitor trends and discussion topics in your target market to help you stay a step ahead of the competition.
Use machine learning to recognise the intention of each post, helping you to identify buying signals, complaints and requests for information.
“Social media monitoring is an essential part of the toolkit for universities. The integration of this functionality into CRM systems is an exciting development.”
Director of Student Recruitment and Marketing
University of East London
Provide customer self-service 24/7
Learn more about Dynamics 365 Portals