There are various benefits that come as part of a move to Dynamics 365 Online, which are best considered in three categories.
Removes time and cost to maintain infrastructure
Shifts from CapEx to OpEx model with predictable billing
Removes the need for future costly upgrades
Uses flexible licensing, meaning you can scale up and down to only pay for what you need
Reduces ongoing maintenance costs by replacing code with out-of-the-box functionality
Decreases support costs with partners by using version supported by Microsoft
Delivers more functionality out-of-the-box
Brings a steady stream of innovation and updates from Microsoft
Unlocks online-first (and online-only) innovation, such as AI
Introduces automated version updates to ensure you remain on the latest version
Gives the ability to leverage other Microsoft tools (Azure, PowerApps, Flow, Power BI, Outlook) to connect your workplace and drive automation
Provides mobile access as standard
Enables faster go live, without the requirement to plan and provision hardware
Allows roll out to new teams as and when required by business
Makes changes less onerous on IT, enabling organisations to be more agile in development
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