Our extensive experience has taught us the core features that contact centres need in order to provide key customer service and case management, so we’ve tailored our engagements to deliver exactly this. By focusing on these elements, we’re able to deliver this crucial foundation for your contact centre quickly, without compromising on quality.
EY Pythagoras has developed Rapid Deployment 30 as a method of delivering a personalised, highly functional Microsoft Dynamics 365 CRM system to manage your cases and customer service, all in under 30 days.
During the engagement, we install Dynamics 365 Customer Service and carry out light system customisation and configuration. You can also expect in-depth workshops, formal quality assurance, project management and a full year of support with our Application Support Services team.
This is completed within 30 days, for under £30,000.